Delivery Policy

Thank you for shopping with us at Rock Road Seafood Restaurant Sdn Bhd (633660-D). We at Rock Road Seafood Restaurant take pride in our customer satisfaction. Therefore, we endeavour to provide only the best quality food to meet the tastes of our customers. Preparation of your order can begin immediately after your order has been confirmed. We cannot accept cancellations once your order has been confirmed with the restaurant.

Placement of Orders

You should check the condition of the products you orders. RRSR will not take responsible from any damaged goods or products once we received the order complete form acknowledged by customers.

Some of the goods may be suitable to certain kind of diet. You should check that the product that you are ordering is suitable to your particular health or diet.

Any orders that you have placed are subjected to delivery capability, product availability and acceptance by the restaurant. When you have placed your order online, we will notify you with an email or other forms of notification subject to our company’s policy. This confirmation will be produced immediately and you must inform us immediately if information is incorrect. Once we received order confirmation, we will check the availability of the particular product and our company’s delivery capability.

Payment and Prices

All prices listed on the website of the products and services is the price of listing at that given time. Our company reserves the rights to change and amend these price lists.

Prices and list of pricing will be listed in the website when your order is placed. We only accept online payment ie. Credit card and Bank Cards.

Delivery Time

Our delivery time stated is by approximation only and may vary. We will, at our capability deliver the orders to the designated address.

Correct and accurate address must be given when placing orders. RRSR will not be responsible or bear any cost if address given is incorrect or inaccurate. RRSR will not be responsible for late delivery due to the incorrect information/address or instructions provided by your end.